A Polish Customer’s Kakejiku Order — “I Was Truly Speechless”

We receive inquiries about kakejiku from many countries around the world.
In recent years, we have seen a noticeable increase in inquiries from customers in Poland. This includes not only consultations about mounting services, but also more orders for kakejiku artworks.
In this article, we would like to share an episode about a Polish customer who placed an order for four kakejiku.
An Order for Four Kakejiku
This customer contacted us through our website to inquire about purchasing the following works.




We were honestly surprised to hear that the customer was considering purchasing four kakejiku at once.
After checking our inventory, we confirmed that all four works were available and ready to be shipped.
We then carefully discussed the customer’s requests and details regarding the order and shipment, and the customer decided to proceed with the purchase.
Shipment
We prepared the artworks with great care and arranged the necessary documents, and we successfully completed the shipment.
After we informed the customer that the shipment had been dispatched, we received the following wonderful feedback.
I am eagerly looking forward to seeing these artworks in person. I deeply appreciate the craftsmanship of Japanese silk painting, and I am certain that these unique pieces will become an exceptionally valuable part of my collection, bringing me great joy for years to come. I would also like to thank you for your personal involvement, your remarkable professionalism, and the attention to every detail of this transaction. It has been a true pleasure cooperating with Art Nomura.
Receiving such kind words reminded us once again that our long experience in serving international customers has helped us build a stable and reliable way of supporting our clients.
Feedback from the Customer
After the kakejiku arrived safely, the customer kindly sent us another detailed message.
I am writing to you with great joy to confirm that I have just received the shipment. I would like to inform you that all the pieces have arrived in absolutely perfect condition. As soon as I unpacked them, I was truly speechless. The works of these four artists are simply magnificent – their craftsmanship, precision, and unique styles are incredibly impressive. It is a great pleasure and a true honor for me to be able to admire them in person. Thank you very much for your invaluable assistance in acquiring these exceptional works and for ensuring the entire process was handled so professionally. I am deeply impressed by the highest quality of your service.
We are deeply honored to receive such a thoughtful and detailed message.
Kakejiku have a unique presence that photographs and screens simply cannot capture in full. Nothing makes us happier than knowing that you appreciated the atmosphere of the works when seen in person, together with the fine, meticulous quality of the brushwork.
Conclusion
At ART NOMURA, we provide not only mounting and restoration services, but also offer kakejiku artworks for purchase.
We also have many works that are not listed on our website. If you are looking for a particular type of kakejiku, or if you would like recommendations based on your preferences, please feel free to contact us at any time.
