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How to Order Kakejiku
Order through Our Web Site
Please let us know the product ID of the item that interests you.
We will send a quote containing the price, stock status, and other important points.
Please provide the official order. We will prepare to ship your order.
Please transfer the designated amount of money in Japanese yen to our bank account.
The bank transfer fees and charges for exchanging currency are the buyer’s responsibility.
We will ship the products once we have confirmed the payment.
*You can pay by PayPal if the product has a PayPal mark on the page.
Visit Our Shop
Actual pieces can be viewed at our gallery in Kobe. Please see the “Access Information.” Of course, you can purchase them on the spot.
Order for Mounting or Remounting
Please fill in an Inquiry Form for Mounting / Remounting or follow the procedures described below.
Make sure whether the work has already been mounted or not. In case the work hasn’t been mounted yet, make sure whether the work is appropriate material for mounting or not. (Please refer to the “Cautionary Notes about Mounting“.)
Measure the length and width of the main work. Then, let us know the information about points 1 and 2 along with a photo of artwork via the “Contact Us” form. Please contact us through our web site, and please tell us your requests. (For example, you want us to mount the work with yellow fabric.) We will provide a proposal that meets your needs, based on your budget and expressed preferences.
We will send an estimate containing the cost, the delivery period, and other important points. Sometimes, we will ask some questions at that time.
After your agreement, please provide the official order and send us the artwork.
7-23 Babadoori, Tarumi-ku
After the artwork arrives, we will do a final confirmation and send official quotations with finished sample images. If you cancel the order, we will return the artwork.
After your agreement, we will send you an invoice from PayPal, so please pay there. Or please transfer the designated amount of money, in Japanese yen, to our bank account. The bank transfer fees and charges for exchanging currency are the buyer’s responsibility.
We will start to (re)mount the artwork once we confirm the payment. We can not accept your cancel request after this. The manufacturing is already in process as scheduled. Since this work is solely made for you by your custom order, we can not accept cancellation. If you want to cancel, I’m afraid we are going to have to ask you for the cost spent for manufacturing. Thank you for your understanding in this issue.
Please contact ART NOMURA for all your artwork-mounting needs.
Please let us know your wish in as much detail as possible via the “Contact Us” form. We will send a reply email. We will do our best; however, please accept my apology when we are not able to help you.