Heartwarming Feedback from Our Overseas Customer

We are a kakejiku (hanging scroll) maker with a history of over 50 years. Over the years, many customers have chosen our services and shared their thoughts and impressions with us. We are always grateful, because it is thanks to these customers that we have been able to continue our work for such a long time.
In recent years, we have had more and more customers from overseas, and we have been fortunate to receive many kind words from them as well. Among these, there are some comments that are especially memorable and truly encouraging for us.
In this article, we would like to introduce a wonderful review from Pedro-san, a customer who visited us from Portugal.

Contents
Our First Visitor from Portugal
We have welcomed many customers from all over the world, but Pedro-san was actually our very first customer from Portugal.
Portugal is located on the Iberian Peninsula in southern Europe, sharing a border with Spain. It is also well known as a strong football nation, and Cristiano Ronaldo is of course a very famous player from there.
It is a curious thing: once we have a chance to serve a customer and build a connection with them, we naturally start wondering,
“What kind of country did they come from?” “What kind of culture do they have?”
and we often find ourselves wanting to travel there someday.
Gifts for Two Respected Seniors
Pedro-san was traveling in Japan and visited our shop to look for kakejiku as gifts for two of his seniors back home.
Within a limited budget, he carefully examined many scrolls, trying to find pieces that would truly suit each person’s taste. Seeing his sincerity, our staff did their best to propose works that matched his preferences.
In the end, he chose the following two scrolls:
- A color landscape scroll with a calm, tranquil atmosphere
- A scroll depicting Taishō Pond in Kamikōchi
Both works convey the quiet beauty and refreshing feeling of nature, and we felt that his seniors would surely be pleased with these choices.

Review
Pedro-san kindly left us the following heartwarming review about his experience at our shop:
Wonderful shop with beautiful, high-quality artworks. The staff were incredibly kind, patient, and helpful — they spent over two and a half hours showing me many pieces that matched my tastes and preferences. The lady assisting me spoke very good English, which made it much easier to understand my ideias regarding what I was looking for. Overall, a fantastic place for anyone who appreciates art. I’m really happy with my choices and look forward to coming back to Japan one day to bring home another special piece that reminds me of this country.
Among his words, we were especially touched by his comment that our shop is “a fantastic place for anyone who appreciates art.”
In Japan, unfortunately, hanging scrolls are not as familiar as they once were, and we do not always have many opportunities to feel that our work is widely appreciated.
That is why receiving such feedback from an overseas customer made us realise once again that:
“Even from a global perspective, there are still people who find genuine value in our kakejiku and in the way we serve our customers.“
This has become a great source of motivation for us.
If You Are Looking for Japanese Art and Kakejiku, Please Visit ART NOMURA

Kakejiku originally came to Japan from ancient China, and over time they flourished within various aspects of Japanese culture, including the tea ceremony, Buddhism, fine art, and calligraphy. Today, they are one of the most representative forms of traditional Japanese art.
At ART NOMURA, we offer a wide range of kakejiku to suit different purposes and budgets, such as:
- +A hanging scroll to decorate a living space in your home
- +A special gift for a friend or colleague overseas
- +A memorable piece of Japanese art to take home from your travels
We are also happy to assist customers in English as much as possible.
If you are visiting the Kobe area, we warmly invite you to stop by and see our kakejiku in person.
We also provide online consultations and international shipping.
If you are looking for Japanese art or kakejiku, please feel free to contact ART NOMURA anytime.
