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Deepening Family Bonds with Tanzaku-gake: Special Hanging Scroll Request from America
Our company receives various inquiries about hanging scrolls from all over the world.
This time, we received a special request from a female customer residing in America.
The request from the customer was for a custom-made tanzaku-gake (hanging scroll for tanzaku), but this was more than just a transaction of goods; it was deeply connected to her family’s story.
Her grandmother left behind beautiful watercolor tanzaku that were passed on to a specific family member, and her mother cherished those memories dearly.
Recently, after the passing of her grandmother, she thought of presenting tanzaku and tanzaku-gake as a gift to her mother, to help her mother remember her grandmother.
We had discussions with the customer about the design of the tanzaku-gake, and her passionate feelings about this gift were strongly conveyed through our email exchanges.
After the discussions were concluded, we started the production.
The customer seemed to have an interest in crafts and art, showing special attention to the process of making hanging scrolls.
She wanted to deepen her understanding of the product and have a personal attachment to the gift, so we shared photos of the hanging scroll in production with her.
The customer expressed great joy upon seeing these photos.
We were able to complete the production of the tanzaku-gake earlier than planned and sent them to the customer along with the tanzaku.
Our company feels a deep honor and responsibility in creating products with such special stories.
Our interaction with the customer was not just business, but a bridge connecting culture and emotion.
We are committed to touching the hearts of people around the world through traditional art, providing memorable moments.
This project was an unforgettable experience for our company, the customer, and her mother.
We hope the tanzaku-gake serves as a piece that strengthens the bonds of her family.